crash on Paradise Found [Resolved]

Can't beat a level ? Need general help with the game ? Ask here...

crash on Paradise Found [Resolved]

Postby dazza » 116 months ago

116 months ago
Hi,

hoping someone can help me, I've been playing sun age and love it! However, when I try to load Paradise Found on the human campaign the game loads the mission (as indicated by the blue progress bar in the bottom left corner) and then proceeds to a blank screen, then nothing. I can see a bar across the top of the screen and the version number in the top right corner. It looks like the story cut scene should kick in but it doesn't. After a while the game closes and Im sent back to the my start screen. Is there anyway to fix this? I really like the game but I don't want to start everything again especially if I have no guarantee this wont happen again.

Running the game on a surface pro 3, i5 and windows 8.1 pro. Everything is up to date so I don't think the device is at fault.

any help would be truly appreciated

thanks,
Dazza
dazza
Posts: 1
Joined: Tue Aug 26, 2014 11:57 pm

Re: crash on Paradise Found

Postby v4corg » 116 months ago

116 months ago
Hi Dazza,

This is fixed and should hopefully be release today from microsoft.
We had some certification crap issues accompanied by some really dumb ms-testers which delayed this big time. Sorry for that.

You should be able to update today. (if not even already right now).

Cheers,
Roman
vertex4 CEO, coding overlord, game design hippie and Jack of all Trades
User avatar
v4corg
Posts: 143
Joined: Fri Dec 27, 2013 11:53 am


Return to Support

cron